Residential In-Reach

The Residential In-Reach (RIR) is a service aimed at decreasing avoidable presentations to Emergency Departments (ED) from Residential Aged Care Facilities (RACF).

RIR provides care, consultation, referral, education and support for clients and care providers within Shepparton, Mooroopna, Tatura and Rushworth RACF’s. RIR is not intended to replace the primary care provided by their GP.

The RIR team consists of Nurse Practitioners and highly skilled nurses who will liaise closely with the residents GP, consulting geriatricians, as well as other appropriate community services. Residential In-Reach staff must be invited into the aged care facility by the client/patient or their family, RACF staff, GP or Ambulance Victoria.

RIR helps to:

• Ensure that care is delivered in the right place at the right time
• Prevent avoidable hospital presentations by bringing expert hospital care to the facility
• Support the transition of residents from hospital to their place of residence
• Assist the RACF staff in the ongoing development of clinical skills and knowledge through targeted education
• Support emergency services such as Ambulance Victoria and our ED by providing a clinical resource in the community
• Provide continuity of care through comprehensive consultation and liaision with next of kin, facility staff, specialists, other community services and the residents GP.